Top 10 management models for your business #9: Balancing transparency, Piet Hein Coebergh and Edi Cohen (2009)

24 September 2014 by in 100+ Management Models, Business and finance

by Fons Trompenaars and Piet Hein Coebergh, co-authors of 100+ Management Models.

Model 97

Problem statement
What is the optimum level of transparency for an organization?

Essence
Transparency seems to be growing worldwide, yet people differ widely in their assessments of the value and impact of transparency. To explore the risks and benefits of transparency, consultant and former financial journalist Edi Cohen and lecturer and consultant Piet Hein Coebergh reviewed literature on transparency and interviewed 33 (Dutch) achievers in science, politics and business on when individuals or organizations should be transparent about who they are, what they want and what they do. Their research showed that decision makers vary greatly on the dilemma of when to be transparent. Optimists believe that the benefits of transparency outweigh the disadvantages; pessimists believe the opposite. Perceived benefits include increased access to valuable information and increased opportunities to raise one’s voice, leading to emancipation of deprived people. Perceived risks include increased juridification (as people tend to regulate more when they know more) and decreased privacy.

How to use the model
With the help of history professor James Kennedy, Coebergh and Cohen constructed a concave function that reflects how different levels of transparency are experienced. When there is little transparency in a given environment, people find it difficult to trust each other and hesitate to behave flexibly. When people open up and behave more transparently, mutual trust is raised and behaviour becomes more flexible. Conversely, redundant transparency results in people feeling over-monitored, making them feel mistrusted. Juridification – the burden of rules that govern a group – typically measures redundancy of transparency. The reconciliation of the dilemma between emancipation and juridification is governed by the individual and collective morality, taste, ethics and intelligence of stakeholders, as some people deal well with tough information, while others don’t.

Results
The model helps to identify the risks and benefits of transparency for individuals or organizations. This aids in assessing to what extent transparency should be more or less pursued in a given context.

Comments
The pros and cons of transparency are increasingly being researched. For global societies, Kirstin Lord found that ‘the information revolution may not lead to security, democracy or peace’ (2007). For publicly listed corporations, Coebergh (2011) found that transparency (in corporate strategy) significantly contributes to corporate reputation and to liquidity of stock. In a historical essay, Manfred Schneider (2013) also shows that the human urge for transparency is constantly growing, leading to societal control increasingly replacing societal trust.

Literature
Coebergh, P.H., Cohen. E. (2009) Grenzen aan transparantie, Amsterdam, Business Contact.
Coebergh, P.H. (2011) ‘Voluntary Disclosure of Corporate Strategy: Determinants and Outcomes – An Empirical Study into the Risks and Payoffs of Communicating Corporate Strategy’, available online at Social Science Research Network.
Lord, K.M. (2007) The Perils and Promise of Global Transparency: Why the Information
Revolution May Not Lead to Security, Democracy, or Peace, New York, State University of New York Press.

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Australian and New Zealand wine expertise comes to the UK

22 September 2014 by in Wine and spirits

To mark the Negociants UK winemakers tour, where winemakers from Australia and New Zealand come to the UK to share their passion for wine and perhaps divulge a few of their trade secrets, we’ve been thinking about how place defines the wine that it creates.

The wine trade is truly global and in Secrets of wine, Giles Kime highlights the sheer diversity of winemaking and the variety of different regions where it is produced. Could you tell the origin of your glass from just a sip? Here’s what Giles has to say:

Secrets of wineWine falls into two categories: the stuff that reflects the winemaking tradition of the region where it was produced and the sort that tastes as though it could have been made anywhere in the world where the sun shines enough to ripen grapes. There’s not much wrong with the latter; the huge advances in winemaking technology in the last decade have made it possible to produce good-value wines virtually anywhere. What sets these two kinds of wine apart is something that wine buffs call ‘typicity’ – meaning that they conform to a certain style that is typical of the wine’s birthplace. How important is this quality? If wine is enjoyable to drink, surely to worry about typicity is nothing more than splitting hairs? Possibly. But a world without wines that reflect their origins would be very boring. Which would you rather do? Drive hundreds of miles through the unchanging landscape of the American plains or wind your way through the ever-changing scenery of France, Italy or Spain?

When it comes to wine, variety is undoubtedly the spice of life. While the consistency of ‘global’ wines might offer a convenient option for everyday drinking, the highs and lows are provided by wines that taste of the place they come from. There are parallels between winemaking and cookery. The people of every region of the world have their own tastes in food that are influenced by the available ingredients, the climate and the gastronomic tradition that has evolved over the years. Precisely the same is true of wine.

A sense of place versus a suggestion of terroir
Describing a wine as having a ‘sense of place’ could easily be confused with suggesting that it expresses terroir. Though terroir does contribute to the sense of place, the typicity of a wine has more to do with winemaking tradition – the style of wine created by techniques such as oak ageing and blending. The grim reapers of the wine world might make gloomy predictions that typical wines are being replaced with ones that have no regional characteristics, but the fact is that these two kinds of wine can coexist happily side by side.

Where to find typical wines
Although it is easy to see typicity as a quality that is peculiar to European wine
regions such as France, Italy and Spain, some New World areas are developing their own styles and winemaking traditions. For instance Sauvignon Blanc from Marlborough in New Zealand tastes very different from Sauvignon from Western Australia, and Barossa Shiraz has a style different from Shiraz made in South Africa. Here are areas where you are likely to find more typical wines that are true to local tradition than homogenous ‘global wine’.

Old World The New World
Bordeaux
Burgundy
The Mosel Valley
The Loire
Rioja
The South of France
Tuscany
The Barossa Valley
The Clare Valley
The Hunter Valley
The Margaret River
The Napa Valley
Sonoma

If this has got you in the mood to find out more about wine, you might be interested to know that Infinite Ideas soon to publish a new addition to the classic wine library, the sixth edition of Sherry by Julian Jeffs. It’s available to preorder now.

Sherry preorder

What did we do this week?

19 September 2014 by in Business and finance, Wine and spirits

It has been a very exciting week in the Infinite Ideas office. We have signed up two new authors and are looking forward to developing our classic wine list with The wines of Austria and Spirits distilled. We have managed to stay (relatively) sober throughout the excitement however and will be updating you on these new titles over the coming months.

All good things come in threes and we have also signed up a new book to our business list, Authentic leadership. Next year is shaping up nicely!

Our author Richard Mayson won the Louis Roederer award for international wine feature writer of 2014 and Richard had a rather splendid evening at the ceremony. You can download the free ebook, Richard Mayson’s guide to vintage Port and read all about this fine wine.

Football business received a fantastic review from Back Page Football, which said ‘it could be Tsjalle van der Burg that fans hold aloft as the saviour of football.’ You can also listen to Tsjalle discuss his book and his thoughts on the future of football here.

If you’re a business leader or would like to be one in the future, you can now get your hands on a copy of 100+ management models by Fons Trompenaars and Piet Hein Coebergh.

Catherine handed in her MA dissertation and will never do homework again (that is unless anyone is willing to sponsor her PhD?). Rebecca was completely indifferent to the result of this week’s bake off and Richard admitted that he has never read The Great Gatsby.

Quiz: how well do you know whisky?

19 September 2014 by in Spirits distilled, Wine and spirits

Now that the referendum is over and we’ve all breathed a sigh of relief over the fact that we won’t have to change our passports or bulk-buy haggis before the price rockets, we think that a drink is in order to celebrate the United Kingdom of Great Britain and Northern Ireland. So break out your whisky and, if you’re English, relish in the fact that import tax was just a bad dream! Glass in hand, why not try this quiz from Infinite Ideas’ newly signed book Spirits Distilled, by Mark Ridgwell, to see how much you know about the national drink of Scotland.

1.  In what year did an Excise Act lay the foundations of today’s scotch whisky industry?
A.   1644
B.   1707
C.   1823
D.   1827

2.  Scotch blends account for what percentage of all scotch sold in the world today?
A.   Over 75%
B.   Over 80%
C.   Over 85%
D.   Over 90%

3.  A mash for scotch may be distilled to what maximum level of alcohol?
A.   72% abv
B.   84.5% abv
C.   94.8% abv
D.   96.4% abv

4.  Which grain(s) are permitted in the production of scotch malt whisky?
A.   Barley
B.   Rye
C.   Corn
D.   All of these grains

5.  Single malts, bottled as such, gained global recognition in their own right from which decade?
A.   1880s
B.   1900s
C.   1930s
D.   1960s

6.  Which of these terms is a correct and legal description of a blend of malt whiskies?
A.  A vatted malt
B.  A blended malt
C.  A pure malt
D.  An individual malt

7.  Peat found in the Highlands typically contains what type of plant materials?
A.   Vegetable
B.   Seaweed
C.   Fruit
D.   Heather

8.  Which region in Scotland boasts the world’s largest concentration of individual  distilleries?
A.   Lowlands
B.   Speyside
C.   Highlands
D.   Islands

9.  Which single malt pioneered the current popularity of single malts?
A.   Glenfiddich
B.   Glenmorangie
C.   Glen Grant
D.   Glen Scotia

10.  In what year was a law passed requiring all Scotch to be aged for at least 3 years?
A.   1905
B.   1910
C.   1915
D.   1920

Answers will be posted on Monday. Good luck!

saltire

If you’re excited about the publication of Spirits Distilled, then why not take a look at the classic wine library too.

But what about the whisky?

17 September 2014 by in Current events, Spirits distilled, Wine and spirits

This week, Infinite Ideas signed a new book, Spirits explained by Mark Ridgewell. We love spirits, and not just the ghostly variety, so this new signing will make an excellent addition to the our series on wines and spirits. However, in all the excitement, we forgot, for just a moment, the impending Scottish referendum and were reminded about Scotland’s most profitable export, whisky.

Tomorrow the polls will be open and the future of Scotland will be decided, but what does this all mean for the whisky business? With Scotland’s future as a member of the EU still very much in doubt if the vote is a solid ‘YES’ will this mean that we will have to pay import tax on Famous Grouse?

whisky tartanWhisky is as Scottish as haggis, tartan and highland cows, and the country thrives on the tourists who come every year for distillery tours and to sample their favourite spirit in its home. Whisky is to Scotland what Guinness is to Ireland. No longer will supermarket shelves be offering our good friends Bell’s, Glenfiddich and Johnnie Walker.

The drink is embedded in Scottish identity and yet with Alex Salmond unsure about which currency he will be adopting if the country votes yes (the pound, the euro, the oat?) whisky makers are concerned about the effect that the global market will have on their soon-to-be ‘priceless’ products.

Before you rush out to panic-buy your Scottish spirits in bulk, consider that the whisky business will flourish no matter what. An independent Scotland will still be providing us with the perfect nightcap (that is, unless they make an alcoholic irn bru) though it may be slightly more pricey, perhaps we will appreciate it all the more.

Visions of hordes of whisky-lovers queueing up at the Dumfries border smuggling whisky back to England is a far cry from what you can expect. But for all those who have yet to make up their mind before the polls, you may be swayed by a tipple or two. Consider the whisky. Consider the whisky drinkers. Consider yourself…on the fence?

If this final push from both sides has got you all in a flutter, you can download Nicholas Faith’s guide to cognac for free, and have yourself a drink to settle your nerves. Cometh the hour, cometh the vote.

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Great sherry tasting 2014

15 September 2014 by in Sherry, Wine and spirits

Today is the Great Sherry Tasting 2014, run by the Sherry Institute, where sherry connoisseurs will be readying themselves to test the bouquets of their favourite wine, and perhaps discover a few new ones with delectable palates.

In just over two months’ time, the long-awaited sixth edition of Julian Jeffs’ Sherry will be available, and you’ll be able to learn all about the history of this rather underrated wine. But if you can’t wait until then, and in case you missed out on tickets to the Great Sherry Tasting and fancied giving it a go at home, we’ve got some advice on the best way to serve your sherry.

Like all wines, sherry’s raison d’être is to give pleasure. And like all great wines it gives pleasure in complex ways appealing to all the senses. As soon as it is poured into a glass it shows its colour and clarity. A lot can be learned simply by looking at it. Then comes its appeal to the nose. The bouquet of a good sherry strikes the nose while it is being poured into the glass, sometimes even from the next room. The nose is a major organ of tasting, receiving the first sensations. For this to happen the wine needs room for the volatile compounds to collect and concentrate above its surface, contained in the space defined by the glass, which should therefore taper in towards the top and be big enough for the wine only to occupy about a third of it. The little thimbles sold as ‘sherry glasses’ with the wine filled to the brim do not give it a chance. Apart from the bouquet ascending to the nose, the colour and viscosity can be appreciated. These features reveal the character of the wine and lay the foundations for the pleasure it can give in the mouth. There is a difference between aroma and bouquet. The aroma is the smell of a young wine, while the bouquet develops with age as the wine matures, giving a complexity that can be immense, subtle and complex.

Chin, chin!

Follow us on Twitter to keep up to date with Infinite Ideas and get more tips like this as we get closer to the release date of Sherry.

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